WhatsApp Floating Menu

GUEST INFORMATION

How Booking & Payments Work at Namuve

To ensure a transparent, secure, and seamless booking experience, our payment processing workflow operates across four key steps.

01

Property & Date Selection

Select your preferred serviced residence, check-in/check-out dates, and number of guests. Transparent, itemized pricing (nightly rates, cleaning fee, and applicable taxes) is displayed upfront with zero hidden charges. 

02

Guest Details & Contact Verification

Provide basic guest contact details (Full Name, Phone/WhatsApp Number, and Email). No mandatory prior account registration or password setup is required—guests complete checkout directly. 

03

Encrypted 3D-Secure Payment Gateway Processing

Upon clicking “Pay Now,” you are redirected to our certified, PCI-DSS compliant payment gateway partner (Rapid Gateway). You can complete payment using domestic or international Credit/Debit Cards (Visa, Mastercard, PayPak), Raast QR, or Mobile Wallets (JazzCash, Easypaisa) with multi-factor authentication (OTP / 3D-Secure). Namuve does not store your card numbers or CVV. 

04

Real-Time Confirmation & Instant Calendar Lock

Once the gateway authorizes payment, you will receive an instant digital booking confirmation voucher via Email and SMS containing your reservation reference, check-in instructions, and GPS coordinates. Calendar dates are automatically locked across our reservation systems to prevent double-booking.