Privacy Policy
Namuve.com (“Namuve,” “we,” “our,” or “us”) values your trust and respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, mobile services, and booking platform (collectively, the “Services”).
1. Information We Collect
a) Information You Provide
Personal details such as name, email, phone number, address, and date of birth.
Booking details such as check-in/check-out dates, preferences, and number of guests.
Payment information such as credit/debit card details and billing address (processed securely via third-party providers).
Property owner details including identification documents and banking details for payouts.
b) Information We Collect Automatically
Device and usage data such as IP address, browser type, operating system, and on-site activity.
Cookies and tracking technologies to personalize your experience, analyze performance, and deliver relevant marketing.
c) Information From Third Parties
Travel agents, corporate partners, or property owners may provide information when bookings are made on your behalf.
2. How We Use Your Information
We use your information to process and manage bookings, verify identity, prevent fraud, communicate confirmations/updates, improve our Services, and comply with legal obligations.
3. Sharing of Information
We may share your information with property owners for confirmed bookings, service providers (payment gateways, customer support, marketing tools), corporate partners, and as required for legal compliance. In the event of a business transfer (merger, acquisition, sale of assets), your data may also be transferred. We never sell personal data to third parties.
4. Cookies and Tracking Technologies
We use cookies to remember preferences, personalize browsing, measure marketing performance, and enhance security. You may disable cookies in your browser, but some features may not function properly.
5. Data Security
We implement reasonable technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain personal information only as long as necessary to provide services, fulfill business needs, and comply with legal obligations.
7. Your Rights
You may have the right to access, correct, or delete your personal data; opt-out of marketing communications; request portability of your data; and file complaints with data protection authorities. To exercise your rights, contact us at info@namuve.com.
8. Children’s Privacy
Our Services are not directed at children under 18. We do not knowingly collect information from minors.
9. International Transfers
As we operate globally, your data may be transferred and stored outside your country of residence, subject to applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last Updated” date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Namuve – Hospitality & Property Management
Email: info@namuve.com
